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Flow Recommendations

UI Design

After a heuristic evaluation and cognitive walk-through I mapped out an alternative flow, with recommendations for content realignment, mapping that keeps the user within the task flow, and warnings for actions that will cause the user to leave the existing flow without saving.

Next was visualizing new requirements with UI elements and visual design that alleviates any confusion for every possible interaction and user input with features like:

  • Live error prevention
  • Tooltips for industry terms
  • Quick clear all options
  • Quick toggling for subscription pauses

Flow Audit

After auditing the current experience I carefully mapped every potential interaction users may have with the tool.  Some interactions, I discovered, cause users unexpected and unrecoverable exit of the system without saving preferences and warnings.  All areas that created  possibilities for errors without recovery are marked with exclamation points and notes.

 

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WORK

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UI and UX Design Janelle Lawlesss   | Strategy Janelle Lawless Meghan Carlson

Yahoo Preference center

UX \ UI

After auditing the current experience I carefully mapped every potential interaction users may have with the tool. Some interactions, I discovered, cause users unexpected and unrecoverable exit of the system without saving preferences and warnings.

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